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FAQ for TION Brush Iron

FAQ for TION Brush Iron

Q1: What is the TION Brush Iron Pro V1? A1: It’s a 4 in 1 tool that can be used with all different types of hair. It’s a brush/ flat iron/ curler/ and dryer in one!

 

Q2: How is the TION Brush Iron Pro Different than my typical curling iron/flat iron/ blow dryer? A2: It’s a 4 in 1 unit so you don’t have to worry about having to carry around all your hair tools around. It’s a time saver and very easy to use! It leaves your hair looking nice and natural with no mark or dents.

 

Q3: 4 in 1, what exactly does it mean? And Include? A3: It dries your hair out, it straightens your hair, it brushes your hair and it can curl your hair! So it’s a blow dryer, hair straightener, a brush and a curling iron.

 

Q4: My hair is really course. Will it work with my hair type? If so what heat level would be best to use it at? A4: Yes it will great with ALL hair types. For course hair you would want to use it at our highest level 400 degrees. Run the brushes through your hair two times and then get to curling its really easy and fast.

 

Q5: How would I use the TION Brush Iron Pro? Are there any videos that can show me a few different ways to use it on my hair? A5: It’s really simple to use, we have a few video you can find on YouTube we also have them on our website. Take a look and let us know if they helped! http://www.tronhair.com/for-professionals/

 

Q6: The TION Brush Iron Pro looks like a brush I would use while blowing drying my hair is it easy to get in tangled and stuck in my hair? A6: There’s a possibility you can get it tangled up, but here’s a way to avoid that. To avoid getting your hair tangled try not to wrap the hair more than three times around the barrel. It will prevent the hair from getting stuck.

 

Q7: If the brush does end up getting stuck in my hair what’s the best way to get it out with as less damage as possible? A7: First thing you want to do is turn off the iron to prevent the hair from burning. Once it’s off grab a rat tail comb and uses the tail to get the hair out. It will come right out.

 

Q8:Is it possible for me to roll up the TION Brush Iron more than two times on my hair? A8: Yes, you can roll it up more than two times you just have to be careful that when you roll it down the same direction you rolled up. Not side to side.

                                                                                                                                                                                                                                                                                       

Q9: Is the TION Heat Brush Pro as damaging as most flat irons and other tool we may use in our hair? A9: This iron is made out of two ceramic plates so it’s actually way less damaging than your average irons.

 

Q10: How is that I will not burn myself like I would with any other tools? What’s so different about the TION Brush Iron Pro? A10: The bristles covered only half way with titanium plates so it doesn’t heat up all the way to the tips of the bristles that way if you touch you face with it on accident you won’t even feel the heat.

 

Q11: How do you turn on the TION Brush Iron Pro? A11: It’s really simple to use, all you do is hold down the power button three second and you will hear it turn on. We have videos on how to use it on our Tips & Techniques page if you would like to learn more.

 

Q12: How do I know when it’s at its full heat and ready to use? A12: Once the light starts blinking on the iron that’s how you know it’s fully heated and ready to go. You can check out a few videos in our Tips & Techniques page to show how it works.

 

Q13: What is the power of the TION Brush Iron Pro? A13: 120 volts 50 Hertz 35 Watts

 

Q14: What do I do if my TION Brush Iron Pro doesn’t heat up? A14: If it doesn’t start to heat up, make sure is connected first. Then check to see if you see the lights on. If you’ve done that and you don’t see anything it might be defected. Call our costumers services and we’ll be able to help you.

 

Q15: How do I clean my TION Brush Iron Pro? A15: It’s really easy to clean to get the hair out just grab a rat tail comb and use the end it will come right out. Make sure the iron is not one while you are cleaning it. Make sure you don’t put any oil or water on them.

 

Q16: Does my TION Brush Iron Pro come with a warranty? A16: Yes Tron Brush Iron comes with warranty we require a valid copy of your original sales receipt. A valid receipt will show your date of purchase, place of purchase, the item purchased, and amount paid for your unit.

 

Q17 What is not covered by TION warranty? A17: We do not cover any physical damage caused by mishandling, normal wear and tear, wrapping of the cord around the iron, dropping the iron, product build-up and/or scratches, broken housing, loose plates, using the wrong voltage, unauthorized modifications, tampering or attachments to the iron. Any improper usage of our Tron product will void all of the warranty claims.

 

Q18: Is there any hair products you would recommend to use on my hair while using the TION Brush Iron on my hair? A18: Yes, you could use our MorocVita Oil it gives the hair a nice shinny look while also helping the iron move smoothly though out the hair. You could also you some hair spray to help with a longer lasting look.

 

Q19: What heat levels should be used for what type of hair? A19: Nice firm strong or course hair you should use it at our highest temperature 400 degrees. It will help you move throughout your hair faster while leaving it nice and healthy. If you have thin or damaged hair you should use it at our lowest or medium levels which would be 280 and 320 degrees so it doesn’t damage you ends.

 

Q20: Is there more than one size of the Brush Iron Pro V1?  A20:Yes, we have three different sizes all together. We have 3/4”, 1” and 1 1/4".                                                                                                                                                                                                                                                                                                                                

 Q21: What size should I use on my hair?  A21: 1" is for all hair type.  For short hair or men’s hair our ¾” would be perfect because it will pick up the hair easier. For longer hair or to get some good volume the recommended sizes would be 1 1/4" .

 

Q22: Where can I purchase the TION Brush Iron Pro V1?  A22: You can purchase it as a salon near you, also here on our website, and if you have any problems you can give us a call as well.  Please note that our warranty doesn’t cover any unauthorized sellers such as Amazon and Ebay and so on. 

 

Q23: Can I purchase the TION Brush Iron Pro V1 in Korea?  A23 : We don't sell TION Brush Iron in Korea, but you can find many different type of brush iron at slon or beauty supply in Korea

 

 

 

 

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